Contact support

There are two ways to reach us. When you are signed in, use the support page inside N4XION AI. It carries some detail about your account, which helps us answer faster. If you cannot sign in, email hello@n4xion.net instead.

When to use the support page

Open the support page from within the app when you are signed in and want help with your account or a request you have run. Tell us what you were doing and what happened, and include the mode you were using.

When to email us

Email hello@n4xion.net if you cannot sign in, if you did not receive your login code, or if you would rather write to us directly.

Support categories

Here is what we can help with.

• Sign in and login code problems.
• Account questions, including invites and access.
• Questions about OPAW modes and why a mode is unavailable.
• Usage, limits, and paused modes.
• Privacy requests, including data export and account deletion.
• Reports of harmful content.
• Security problems.
• Bug reports and other feedback.

Help us help you

Include a clear description of the problem, the steps you took, and what you expected to happen. If you saw an error message, tell us what it said. This lets us find the cause faster.