Troubleshooting
Most problems have a quick fix. Find your issue below and follow the steps. If none of these help, email hello@n4xion.net.
The code did not arrive
Your login code is sent by email and usually lands within a minute.
- Check that you typed the same email your invite went to.
- Look in your spam or junk folder.
- Wait a minute, then request a new code.
- Add
n4xion.netto your safe senders so future codes are not filtered.
The code expired
A login code is short lived and works once. If yours stopped working, it has likely expired or has already been used.
- Go back to the sign in screen and request a new code.
- Enter the newest code, since older codes no longer work.
- Enter the code soon after it arrives.
A mode is unavailable
Auto, Fast, Deep, Web, Code, and Write turn on once an administrator has enabled a provider and verified a free model. Image, Video, and Voice are not available yet and show an unavailable message until a configured free endpoint supports them.
- Pick a mode that is enabled, such as Auto.
- If you see an unavailable message for Image, Video, or Voice, that feature is not ready yet. There is no setting you can change to turn it on.
- Try again later once more providers are enabled.
OPAW switched providers
OPAW may switch to a different free provider during a request. This is normal. Auto mode picks one suitable provider and uses a fallback if the first one is busy or fails.
- You do not need to do anything. Your answer still comes back.
- The wording or style may differ because a different model replied.
- Send your request again if you want a fresh answer.
You reached a limit
Your rolling five hour, daily, and weekly request counts are tracked. By default there is no set limit, shown as No set limit rather than a number. A free provider can still hit its own limit, which may pause a mode for a while.
- Wait a short time, then try the request again.
- Switch to another enabled mode if one is paused.
- If a mode stays paused for a long time, email hello@n4xion.net.
